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Frequently Asked QuestionsState Requirements QuestionsWhat are the Continuing Education requirements?Appraiser Trainees are required to complete fourteen (14) hours of continuing education to renew their permit every year. All Licensed / Certified Appraisers need to complete twenty-eight (28) hours of continuing education to renew their license every two years. Current licenses expire on December 31, 2007. Are there any specific courses required?As part of your continuing education requirements all appraisers must successfully complete the seven-hour (7) National USPAP Update Course once every two-years (2). All 7 hours will count toward the required 28 hours of continuing education. Who do I contact if I have questions about my CE requirements?Contact the State Real Estate Appraisers Board Course and Registration QuestionsAre the courses approved for credit?Yes, all of our courses are approved for credit. What is the cost of the course(s) and what methods of payment are accepted?The cost of each course is located in the course catalog. You may pay using all major credit cards (Visa, MasterCard, Discover, American Express). Prices are subject to change without notice. What is your refund policy? Students who purchase an online class may cancel within 30 calendar days after the date of enrollment only if the class has not been completed. To request a refund, contact our online training partner Hondros Learning at support@fastclass.com or 1-866-455-3278 Monday through Friday 7:30am - 6:00pm, Saturday 10:00am - 3:00pm, Closed Sunday. How do I get a username and password? What do I use it for? What should I do if I forget it?During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278. Can I take the course from various locations and computers?Our courses are set up for students to access their courses from any computer that is compatible. How does a course work?You take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back on the page that you had been taking. How long will it take me to complete a course?Each course has been approved for a specific number of hours. Depending on the pace you review the course, it may take you less or more time to complete the course. How long do I have access to the course?You have access to the course for up to 6 months from purchase. Can I use the course for review when I'm done?Yes. You can simply log into your account to access the course. Can I print any of the course material for future reference?No. The course is entirely online, so you are unable to print any course materials. Who do I contact if I have questions about the courses? For support questions/comments/concerns, please contact our online training partner Hondros Learning: Monday-Friday, 7:30am - 6:00pm ET Course Completion QuestionsWhat is required to complete the course?You need to review all of the course content. How do I receive my course completion certificate?At the end of the course, you are able to print your certificate to keep for your records. How do I my hours get submitted for CE credit?The Board requires licensees to maintain their course completion certificates rather than submit them to the Board office. In case of an audit, you will need to present the Board with your completion certificate. System Requirements QuestionsDo I need to use a PC to take the online course? What if I have a Macintosh?Hondros Learning courses are developed to run on IBM PC Compatible Computers. While we currently do not support the Macintosh platform, we have knowledge of MAC users who have had success using Firefox as their browser. For additional support with the PC platform, please contact our Technical Support department at 1-866-455-3278. Can I take this course with the AOL browser?No, you cannot. We suggest that you use another browser while signed on with AOL. To do this, log in to AOL and minimize the program. While still connected to the internet, click on the START button in the lower left hand corner of your screen. Click PROGRAMS, then click INTERNET EXPLORER, the program icon will have a blue "e". Do I need to have sound on my computer to take these classes?While sound is another feature of our courses, it is not necessary for a customer to have sound in order to learn the course material or complete the course. All information played in audio is also displayed in text by the course player. What happens if I get disconnected from the internet?If you get disconnected from the internet, you will need to log back into your account. In this case, you will return to the beginning of the lesson you were working on. What happens if I have technical difficulties while taking the course?Please contact our training partner, Hondros Learning:
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